Alui provides an alternative to the annual technical support you probably receive now from Oracle on Hyperion Enterprise. Our support offering, at 50% of your current fee, encompasses both technical support and application support. Alui’s customers make substantial on-going savings, whilst also receiving far higher levels of personal, expert service from an assigned Hyperion specialist, backed up by a dedicated support team.
In January 2012 Oracle released a Statement of Direction for Hyperion Enterprise, in which they clearly state that the latest version of the software is the final release of this product, making Alui’s support offering even more compelling – a 50% cost saving and a better service.
Key benefits
The benefits that you will receive under our support programme include:
- Lower support fees - Save 50% on your annual support fees.
- High level of service – Combines technical and application support from an assigned technical support specialist who understands your business and your technical environment.
- Direct Dial model – Call a local number and speak immediately to a specialist who can help you
- No forced upgrades - We commit to supporting your current release for as long as you need, whatever version of Enterprise you use and for however long you intend to use it.
- Increased ROI on your original software purchase - A longer release lifespan means resources are made available for use elsewhere
Remote System Administration
We also offer a Remote System Administration service for Hyperion Enterprise. As companies increasingly look at ways of optimising their resources, many are making the decision that the system administration tasks required for Hyperion Enterprise can be effectively carried out by partnering with Alui.
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Consulting services
We can provide consulting, on-site or remote, at competitive rates.
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